Privacy Policy
Last updated: January 2026
At Micellar Water Australia ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website micellarwater.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Information You Provide to Us
We may collect information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or otherwise communicate with us. This information may include:
- Name
- Email address
- Any other information you choose to provide
Information Automatically Collected
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
- Your IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view on our Site
- Time and date of your visit
- Time spent on pages
- Other diagnostic data
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service and support
- Send you emails and updates (with your consent)
- Find and prevent fraud
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
Third-Party Services
Amazon Associates Program
Micellar Water Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au and affiliated sites. When you click on Amazon links on our site and make a purchase, we may earn a commission at no additional cost to you.
Analytics Services
We may use third-party analytics services to help analyse how users use the Site. These services may use cookies and other tracking technologies to collect information about your use of the Site and other websites. This information is used to evaluate use of the Site and to compile statistical reports.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Rights
Under Australian privacy law, you have certain rights regarding your personal information:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By visiting our Contact page: micellarwater.com.au/contact
- By email: privacy@micellarwater.com.au
📧 Privacy Enquiries
For any privacy-related concerns or to exercise your rights under Australian privacy law, please don't hesitate to reach out. We typically respond within 5 business days.